Edgars Complaint
| SUPPLIER | Edgars | INDUSTRY | Retail | ||
|---|---|---|---|---|---|
| BRANCH/AREA | Selby | COUNTRY | South Africa | ||
| TIME / DATE | 11:22 Tue 9 Feb | PERSON RESPONSIBLE | Accounts | ||
| CUSTOMER | loretta | View all reports by user |
0
16
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| PROBLEM | Billing / Accounts | ||||
| HEADLINE | What about account protection | ||||
| THE INCIDENT Tue 9 Feb 
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I have an account with Edgars and i had an account protection package included. I got retrenched from my company and fell in arrears. Edgars contacted me and asked me what the problem was, i then told them and faxed the retrenchment letter through. I never heard from them and presumed that the account was sorted out. Now someone phones to say i must pay 300 a month. What about my account protection and my retrenchment letter. Please can someone look into this and let me know what is going on asap.
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| SUPPLIER RESPONSE Time: 16:17:38 Tue 9 Feb 10 |
Hello loretta, |
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